Monday, July 29, 2013

I see software development differently



I find it very interesting that the authors mixed the interpersonal with the technology characteristics to create measurement models, and that people trust Facebook as a quasi-person and as a technology.

In my perspective this trust goes from the origin of not just trusting technology but the people behind this technology, since people are finally who develop systems. Actually I trust more technology because I know that a big website has been developed with high standards of quality. But what about low budget tech apps or applications (web or desktop)? Actually I need more time using an app of that kind to trust in it.

At the beginning of the aggrupation of characteristics I didn’t agree to all of them, for example functionality to competence, because I see functionality as a group of functions that an application compliance, and I see competence as a way people can compliance certain task. So, from my point of view both characteristics don’t match well. Then I realized that the authors were relating the more similar “conceptual wise” attributes.

I do believe that social networking is a very interesting field to study because it kind of mixes the trust to the people to each other and also the level of trust to the technology.
 
Other really notable finding by the authors was that technology trust was a more powerful predictor than interpersonal trust. I really thought that in social networking interpersonal trust was more powerful than technology trust 


From now on, I see software development differently. I will try to put more focus on the interpersonal part of it. As an IT profession I always focus on the technical site of the application. However I have developed front end applications where I focused more on the ease to use than any other characteristic, and that is just a small part of getting a user fell trust on an application.
 

Social system must be built around every element that forms sociability



As a information professional, it becomes clearer and clearer that social system must be built around every element that forms sociability, as we become more aware of the importance that lies in each component that dictate human interaction and how we can convey it while designing information systems, then we can really offer solutions that empower everyone around it and thus, bring a new level of collaboration and potential.

People think that the system can fail and the information can be damaged or disappear



Lankton and McKnight (2011) is a study about trust on Facebook and let us know how the people trust on this and on another technologies.

In past months the decision about change the privacy policies on Instagram also came with a lot of complaints of the users because they felt that their privacy was violated. The trust on Instagram was lost and in consequence a lot of users closed their account and opened accounts on other options with the same service. After a few days Instagram decided to cancel changes, but the damage was done because users that gone to another services did not return to Instagram. I can see this on Twitter, a lot of people now use the service of Twitter or also Wine, less people use Instagram.

Facebook also had been in near of loos of trust, on many times they wanted to change the policies but after the complaints of users they push break, furthermore, now they have competence with other rivals like Google+ as the main.

Another case of trust is on people of 40 or more years old. This sector of people do not trust the technology, they do not trust on internet because they think that his information may be accessed by somebody with bad intentions or maybe the can be victims of a fraud or something like that. Or also in their jobs they may refuse to use an information system that automatize some tasks because they thinks that the system can fail and the information can be damaged or disappear. Also they do not trust on social networks like Facebook because of people with bad intentions or maybe Facebook can use their information to proportionate to government or somebody else to get troubles (in this case can apply the trust on quasi-person).

In my case at the beginning I thought that some people can access to my pictures or publications, but when I decided to enter to the Facebook world I discover options to protect my information from unknown people. In fact, I enter first on Google+ because their offer was more reliable to me and after I decided to enter on Facebook because many people insists on it. I think that if you accept only the people that you know maybe you can avoid the possibility to be bothered, and your data can be more protected.

To my business Facebook can be a big opportunity to be better known through my friends and the friends of my friends, but this is not magic, the Facebook page must offer information and images about the business and have communication with the customers to get good comments and be recommended to more people. With all these things in mind I can generate the trust on the actual customers and of course on the future customers.

In conclusion I think that if I bring the best of me to offer a quality content, then the trust comes as a consequence and open opportunities to reach more people to become customers or users of my products or services from my company or my personal site.

The trust is generated in people who use these tools


From my point of view, trust or social networking technology is easy when you are easily accessible and easy functionality, but the problem arises in people, such as how long a person can lose this at work using networks social, in a study published in 2010 called "Post inflicts losses on companies" by cnnexpansion.com, say that employees who waste their time on Facebook, Twitter and other social networking sites are costing billions of dollars to the British companies, according to new research suggests.

British jobs site MyJobGroup.co.uk said polled 1,000 British workers and found that about 6%, about 2 million of the 34 million in the country spent more than an hour a day on social networks while on the job, more than an eighth of your workday.

MyJobGroup.co.uk said the time lost on Facebook, Twitter and other social networking media could cost Britain up to £ 14,000 million (22,160 million).
The research showed that 55% of British workers confessed to accessing social media profiles at work.

Many of them spent so much time making friends, tweeting, uploading photos and videos, as well as updating their profiles, that companies' productivity was affected.

Despite the negative effects on the economy amid a fragile recovery, many workers surveyed backfire denied social networks efficiency.

Only 14% of respondents admitted to being less productive as a result of social media, and 10% even said that these sites had become more productive.

To learn from this dichotomy of the phenomenon of trust, I have to keep me informed through various sources of information, such as social networks, blogs, news, surveys, magazines and articles, among others. But I have to analyze and verify the contents of the information, thus I'll make sure that I could become a reliable source for my colleagues, clients, friends, family, co-workers and even strangers that may come through social media.

I personally think that tools like social networks before generating confidence by themselves or by the technology they use. The trust is generated in people who use these tools because they are based on functionality or representations of everyday life so it's time that some become indispendables.

According to Debra Donston-Miller, 2013. Social networking is part of consumer life. Point. Certainly not yet as the phone (which all have one way or another, be it a residential or old line smartphone latest and sensational), but for a population that is growing, Facebook, Twitter, Pinterest and other networks have become communication and productivity tools in common use.

International impact, in Venezuela according to a test conducted by the University of Carabobo 80% of young people between 13 and 21 years are active Facebook users. In Chile, for example, there have been studies supported by universities who claim that 73% of Chilean youth between 18 and 29 years are Facebook users.